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Privacy Policy

THIS VERSION OF DOCUMENT IS A TRANSLATION FROM RUSSIAN VERSION AND SHOUDL BE USED ONLY AS A GUIDANCE. THIS INFORMATION SHOULD NOT BE CONSIDERED AS A LEGAL DOCUMENT. IN ANY CASE OF LEGAL DISPUTES WE'LL BE USING AS A LEGAL DOCUMENT RUSSIAN VERSION OF DOCUMENT WHICH IS PRESENTED ON PAGE https://rexlama.kz/ru/documents/privacy/

This Privacy Policy (hereinafter referred to as the "Policy") explains how we, (https://rexlama.kz/) (hereinafter referred to as the "Company"), collect, use, and protect personal data obtained from users of our website (hereinafter referred to as "Users"). The Policy applies to all users of our website. Using the site signifies your acceptance of this Policy. If you do not agree with the terms of this Policy, please do not use the site. This personal data processing policy is compiled in accordance with the requirements of the Republic of Kazakhstan dated May 21, 2013, No. 94-V "On Personal Data and Their Protection" (hereinafter referred to as the Personal Data Law) and determines the procedure for processing personal data and measures to ensure the security of personal data.


1. Personal Data We Collect

1.1. We collect and use Users' personal data for the purposes specified in this Policy, as well as technical and other information related to Users.

1.2. Technical information, such as cookies, is not considered personal data. Cookies allow us to identify the User, track their activity on the site, including the pages visited and the time spent on them. You can disable the use of cookies in your browser settings.

1.3. Automatically transmitted technical information includes data obtained through software installed on the User's device.

1.4. Users' personal data includes information provided during registration on the site, filling out applications, forms for purchasing services, and using the site. Mandatory information is marked specifically, additional information is provided at the User's discretion.

1.5. The Company may process data made publicly available by the subject of personal data or subject to publication in accordance with the law.

1.6. The Company does not verify the accuracy of personal information provided by the User and cannot assess their capacity. However, the Company assumes that the User provides accurate and sufficient personal information and keeps it up to date.


2. Purposes of Processing Personal Data

2.1. The primary purpose of collecting personal data is to provide informational and consulting services to Users. We also use personal data for:

  • Identifying parties within the scope of provided services;
  • Ensuring the provision of services and customer support upon Users' requests;
  • Improving the quality of services, ease of use, development, and enhancement of the site, resolving technical issues and security problems;
  • Conducting analysis for expanding and improving services, informational content, and advertising;
  • Informing Users about services, targeted marketing, updates, and promotional offers based on their preferences;
  • Conducting statistical and other research based on anonymized data.

3. Conditions and Methods of Processing Personal Data

3.1. The User consents to the processing of their personal data by submitting an application or filling out a form with contact details.

3.2. Processing of personal data includes collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of data.

3.3. Users' personal data remain confidential, except in cases of voluntary provision of information for public access.

3.4. The Company has the right to transfer personal data to third parties in the following cases:

  • The User has given consent to such actions;
  • The transfer is necessary for the User to use a specific service of the site or for the execution of an agreement with the User;
  • The transfer to authorized state authorities of the Republic of Kazakhstan in accordance with the law;
  • To protect the rights and legitimate interests of the Company or third parties in case the User violates the terms of agreements and the Policy.

4. Protection of Personal Data

4.1. We take necessary legal, organizational, and technical measures to protect personal data from unlawful or accidental access, destruction, modification, blocking, copying, distribution, and other unlawful actions by third parties.


5. Dispute Resolution

5.1. All disputes arising from relations regulated by this Policy are resolved in accordance with the legislation of the Republic of Kazakhstan.

5.2. Compliance with the pre-trial (claim) dispute resolution procedure is mandatory.


6. Additional Conditions

6.1. The Company has the right to make changes to this Privacy Policy without the consent of the User. The current version of the Policy is available at: https://rexlama.kz/policy/.

6.2. The new version of the Privacy Policy comes into effect from the moment it is posted unless otherwise provided by the new version of the Policy.

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